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Home Articles / Online Magazine Articles Profiles VA Selects HP to Improve Healthcare Claims Processing

ThursdayOctober 18, 2018

VA Selects HP to Improve Healthcare Claims Processing

Department of Veterans AffairsSystem enhancements expedite healthcare claims for veterans

PALO ALTO, Calif., March 6, 2012 – HP today announced that the U.S. Department of Veterans Affairs (VA) has selected HP Enterprise Services to continue as a prime contractor for the Compensation and Pension Record Interchange (CAPRI) support program to help deliver quality healthcare to veterans.

HP will provide overall project management, business process analysis and testing services as well as software design, development and support services. The contract extends HP’s 10-year involvement with the CAPRI application, and the company’s relationship with the VA, which has spanned more than 12 years.

The CAPRI application enhances the efficiency of claims processing by allowing the Veterans Health Administration and the Veterans Benefits Administration to share medical data through the Bidirectional Health Information Exchange system. The CAPRI software provides online access to medical data, which enhances the timeliness of the benefits determination. This will facilitate expedited claims processing and improved quality of healthcare for disabled veterans.

“Providing quality healthcare in a timely manner to veterans is a top priority for the VA,” said Marilyn Crouther, senior vice president and general manager, U.S. Public Sector, HP Enterprise Services. “By enhancing the CAPRI application, HP and the VA will provide faster access to healthcare for veterans by expanding the VA’s information exchange network and expediting the claims cycle.”  

Over the term of the contract, HP will team with small, veteran-owned businesses Systems Made Simple Inc. and V-Tech Solutions Inc. to complete the project.

In support of the CAPRI Program, HP will deliver comprehensive, secure technology solutions to support the VA’s patient-centric delivery of high-quality healthcare to the country’s valued veterans.

In a world of continuous connectivity, HP enables agencies to become Instant-On Governments with technology, security and innovation embedded throughout their organizations to deliver immediate services to citizens and clients. Clients will learn more at HP’s premier client event, HP Discover, which takes place June 4-7 in Las Vegas

More information about HP Enterprise Services’ government business is available at

About HP

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP (NYSE: HPQ) is available at

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